Quality Advice Service

Following on from a recent audit of its casework service, RAMFEL has retained its quality mark from Community Legal Advice, to continue providing advice in asylum, immigration, and welfare benefits. We also applied for an additional category, to provide specialist discrimination and domestic violence advice to women, and were successful.

The assessor remarked on the high quality of advice giving, monitoring and supervision and support for staff as excellent.

RAMFEL is happy to support any other organization seeking to register for the General Help Quality Mark for Advice

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